10 Best Salesforce Alternatives (2026)
โดย ToolVS Research Team · อัพเดทล่าสุด เมษายน 2026
The best Salesforce alternative for most people is HubSpot CRMbecause it ให้บริการ a genuinely free plan with ไม่จำกัด รายชื่อผู้ติดต่อ, built-in marketing tools, and zero setup complexity. You get 80% of Salesforce's functionality at a fraction of the cost.
ทำไมผู้คนถึงย้าย from Salesforce
1. Expensive ราคา that escalates fast. Salesforce starts at $25/user/เดือน but most ทีม need Professional ($80) or Enterprise ($165). Add-ons like CPQ, Pardot, and storage push total มีค่าใช้จ่าย to $200-400/user/เดือน.
2. Requires a dedicated admin. Salesforce is ทรงพลัง but complex. Most companies need a full-time Salesforce admin or expensive consultants just to maintain their CRM. Smaller ทีม waste hours on configuration instead of selling.
3. Slow implementation. A typical Salesforce deployment takes 3-6 months. Alternatives like HubSpot or Pipedrive can be fully operational in a single afternoon.
The 10 Best Salesforce Alternatives
1. HubSpot CRM
เหมาะสำหรับ: SMBs wanting an ครบวงจร CRM without the Salesforce complexity
Key advantage over Salesforce: ฟรี forever plan with ไม่จำกัด users, plus built-in marketing, sales, and service tools in one platform. No admin needed.
- แผนฟรี รวม ไม่จำกัด รายชื่อผู้ติดต่อ, email tracking, and pipeline
- Setup takes hours, not months
- Built-in email marketing, forms, and live chat
2. Pipedrive
เหมาะสำหรับ: Sales-focused ทีม who want visual pipeline management
Key advantage over Salesforce: Purpose-built for salespeople with the best visual pipeline in the market. 5-minute setup vs. months with Salesforce.
- Best visual sales pipeline — drag-and-drop deals
- AI sales assistant predicts deal outcomes
- 80% cheaper than Salesforce Professional
3. Zoho CRM
เหมาะสำหรับ: Budget-conscious ธุรกิจ wanting enterprise ฟีเจอร์ at SMB prices
Key advantage over Salesforce: Nearly identical feature set at 70-80% less cost. Part of the Zoho ecosystem with 45+ integrated ธุรกิจ apps.
- แผนฟรี for up to 3 users
- AI assistant Zia for predictions and anomalies
- Canvas design studio for custom CRM layouts
4. Freshsales
เหมาะสำหรับ: Teams who need built-in phone, email, and chat in one CRM
Key advantage over Salesforce: Built-in phone dialer and chat at no extra cost. Salesforce ต้องการ expensive add-ons for telephony integration.
- Built-in phone, email, and live chat
- Freddy AI scores leads automatically
- Starts at just $9/user/เดือน
5. Monday Sales CRM
เหมาะสำหรับ: Teams who want CRM + project management in one platform
Key advantage over Salesforce: Combines CRM with project management. No need to pay for both Salesforce and a separate PM tool.
- CRM built on Monday.com work OS
- Highly customizable แดชบอร์ด and automations
- 200+ การเชื่อมต่อ out of the box
6. Close
เหมาะสำหรับ: Inside sales ทีม doing high-volume calling and emailing
Key advantage over Salesforce: Built-in power dialer, SMS, and email sequences. No third-party telephony add-ons needed.
- Built-in calling, SMS, and email sequences
- Power dialer and predictive dialer included
- Designed specifically for outbound sales teams
7. Copper
เหมาะสำหรับ: Teams living in Google Workspace who want CRM inside Gmail
Key advantage over Salesforce: Lives inside Gmail and Google Calendar. Zero learning curve for Google Workspace users.
- Native Google Workspace integration
- Auto-captures รายชื่อผู้ติดต่อ from Gmail
- Works inside the tools you already use
8. Insightly
เหมาะสำหรับ: Businesses needing CRM with project delivery tracking
Key advantage over Salesforce: Built-in project management that links directly to deals. Track delivery after the sale closes.
- CRM + project management in one tool
- Automatic lead routing and assignment
- Built-in ธุรกิจ intelligence dashboards
9. Nutshell
เหมาะสำหรับ: Small sales ทีม wanting simple CRM with email marketing
Key advantage over Salesforce: Dead-simple interface with built-in email marketing. No training or admin required.
- Intuitive interface — no training needed
- Built-in การตลาดอีเมล and drip sequences
- Unlimited data storage on all plans
10. Less Annoying CRM
เหมาะสำหรับ: Solopreneurs and tiny ทีม who hate complicated software
Key advantage over Salesforce: One simple price, one simple interface. Everything included. The anti-Salesforce experience.
- $15/user/เดือน flat — no tiers, no add-ons
- Legendary customer support
- Set up in under 30 minutes
How We Chose These Alternatives
We evaluated 30+ CRMs specifically as Salesforce replacements, focusing on: migration ease from Salesforce, cost savings vs. comparable Salesforce editions, feature coverage for sales/marketing/service, setup complexity (time to first deal tracked), and user satisfaction ratings. All ราคา verified April 2026.
คำถามที่พบบ่อย
ที่เกี่ยวข้อง: HubSpot vs Salesforce — Pipedrive vs Zoho — All CRM Comparisons
อัพเดทล่าสุด: . ราคา verified monthly.