Hotjar vs Crazy Egg (2026): UX Analytics Suite vs Heatmaps + A/B Testing
By Alex Chen · นักวิเคราะห์ SaaS · อัพเดท เมษายน 11, 2026 · Based on hands-on testing and 7,600+ user reviews
คำตอบใน 30 วินาที
เลือก Hotjar if you want the complete UX วิเคราะห์ข้อมูล suite — heatmaps, session recordings, surveys, feedback widgets, user interviews, and funnels all in one platform. It also has a free plan. เลือก Crazy Egg if you specifically need A/B testing alongside heatmaps and want a simpler interface with the unique confetti map for per-source click analysis. Hotjar ชนะ 5-2 overall as the more complete platform.
คำตัดสินของเรา
Hotjar
- แผนฟรี with 35 daily sessions
- Surveys, feedback widgets, user interviews
- Polished heatmaps + funnel analysis
- No A/B testing capability
- Session caps on all plans
- More expensive at higher tiers
เจาะลึก: Hotjar full analysis
ฟีเจอร์ ภาพรวม
Hotjar is the UX วิเคราะห์ข้อมูล platform that product ทีม love. Beyond heatmaps and recordings, it ให้บริการ on-site surveys with NPS scoring, feedback widgets for page-specific ratings, funnel analysis for multi-step flows, and Hotjar Engage for scheduling and recording user interviews. The form analysis feature shows exactly where ผู้ใช้ abandon forms — incredibly useful for checkout optimization. For CRO ทีม that need both quantitative and qualitative data, Hotjar is the most complete single-platform solution.
ราคา Breakdown (April 2026)
| Plan | Price | Key ฟีเจอร์ |
|---|---|---|
| Basic (ฟรี) | $0 | 35 daily sessions, พื้นฐาน heatmaps |
| Plus | $32/เดือน | 100 daily sessions, surveys, feedback |
| Business | $80/เดือน | 500 daily sessions, funnels, Engage |
| Scale | $171+/เดือน | Custom sessions, priority support |
Who Should เลือก Hotjar?
- Product ทีม doing อัตราการแปลง optimization
- UX researchers needing surveys and user interviews
- Teams wanting a free tier to start with
- Anyone needing form analysis and funnel tracking
Crazy Egg
- Built-in A/B testing on all paid plans
- Unique confetti map for per-source analysis
- Simpler, more focused interface
- No permanent free plan (30-day trial)
- No user interviews or ขั้นสูง surveys
- Session recordings less polished than Hotjar
เจาะลึก: Crazy Egg full analysis
ฟีเจอร์ ภาพรวม
Crazy Egg was one of the original heatmap tools, created by Neil Patel and Hiten Shah. Its standout feature is the confetti map — showing individual clicks color-coded by referral source, search term, or other segments. This lets you see that Google traffic clicks different things than Facebook traffic, which is invaluable for CRO. The built-in A/B testing feature lets you create page variations and test them directly, with results shown alongside your heatmap data. For marketers who want to discover AND test in one tool, Crazy Egg fills a unique niche.
ราคา Breakdown (April 2026)
| Plan | Price | Key ฟีเจอร์ |
|---|---|---|
| Basic | $29/เดือน | 30K tracked pageviews, 25 snapshots |
| Standard | $49/เดือน | 75K pageviews, 50 snapshots, A/B testing |
| Plus | $99/เดือน | 150K pageviews, 75 snapshots, priority support |
| Pro | $249/เดือน | 500K pageviews, 100 snapshots, phone support |
Who Should เลือก Crazy Egg?
- Marketers needing A/B testing + heatmaps in one tool
- Teams wanting per-source click analysis (confetti map)
- Users who prefer a simpler, more focused interface
- Landing page optimizers testing variations
Side-by-Side Comparison
| Category | Hotjar | Crazy Egg | ผู้ชนะ |
|---|---|---|---|
| ฟรี Plan | Yes (35 sessions/day) | 30-day trial only | ✔ Hotjar |
| Session Recordings | Excellent quality + filtering | Good but less polished | ✔ Hotjar |
| A/B Testing | Not available | Built-in on all paid plans | ✔ Crazy Egg |
| Surveys & Feedback | Advanced surveys, NPS, widgets | Basic surveys only | ✔ Hotjar |
| User Interviews | Hotjar Engage — schedule + record | Not available | ✔ Hotjar |
| Heatmap Types | Click, move, scroll | Click, move, scroll + confetti map | ✔ Crazy Egg |
| Funnel Analysis | Multi-step funnel tracking | Not available | ✔ Hotjar |
● Hotjar ชนะ 5 · ● Crazy Egg ชนะ 2 · Based on 7,600+ user reviews
Which do you use?
ใครควรเลือกอะไร?
→ เลือก Hotjar if:
You want a complete UX วิเคราะห์ข้อมูล suite with surveys, NPS, user interviews, and funnels alongside heatmaps. Hotjar's free plan makes it easy to start, and the depth of qualitative tools is unmatched by Crazy Egg.
→ เลือก Crazy Egg if:
You specifically need A/B testing alongside heatmaps in one tool. The confetti map for per-source click analysis is unique and valuable for marketers testing landing page variations. If testing is your primary goal, Crazy Egg fills a niche Hotjar can't.
→ ควรหลีกเลี่ยงทั้งคู่ถ้า:
You just need free heatmaps and recordings — Microsoft Clarity is 100% free with ไม่จำกัด everything. For enterprise-level product analytics, FullStory or Heap offer more ทรงพลัง session replay with behavioral segmentation.
Best For Different Needs
Also ข้อเสียidered
We evaluated several other tools in this category before focusing on Hotjar vs Crazy Egg. Here are the runners-up and why they didn't make our final comparison:
คำถามที่พบบ่อย
ความเห็นบรรณาธิการ
Here's the thing nobody talks about: if A/B testing is your main reason for considering Crazy Egg, you might be better off with Hotjar for วิเคราะห์ข้อมูล + a dedicated A/B testing tool like Google Optimize (free) or VWO. The A/B testing in Crazy Egg is decent but จำกัด compared to standalone tools. Where Crazy Egg genuinely shines is the confetti map — seeing clicks broken down by traffic source is a real "aha moment" for CRO work.
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Our วิธีการวิจัย
We tested both Hotjar and Crazy Egg on identical websites for 6 weeks, comparing heatmap accuracy, recording quality, survey capabilities, A/B testing features, and overall UX. We analyzed 7,600+ reviews from G2, Capterra, and TrustRadius. ราคา verified April 2026.
Why you can trust this comparison
This comparison is independently funded. No vendor paid for placement or influenced our scores. Ratings are based on our published methodology using hands-on testing and verified user reviews. We may earn affiliate commissions through links — this never affects our recommendations. Read our full methodology →
Data sources: Official ราคา pages, G2.com, Capterra.com. Prices and ratings verified April 2026. We update our top 50 comparisons monthly. Read our methodology
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Hotjar has a free plan. Crazy Egg ให้บริการ a 30-day trial.
อัพเดทล่าสุด: . ราคา and ฟีเจอร์ are verified weekly via automated tracking.