Hotjar vs Crazy Egg (2026): Which Should You Choose?
Quick Answer
Hotjar is the more complete UX analytics suite with heatmaps, session recordings, surveys, feedback widgets, and user interviews. Crazy Egg is the better choice when A/B testing is important alongside heatmaps, with a slightly simpler interface at a lower starting price.
Hotjar
9.0/10
Best for complete UX analytics suite
Crazy Egg
8.2/10
Best for heatmaps + A/B testing
Feature Comparison
| Feature | Hotjar | Crazy Egg |
|---|---|---|
| Pricing | Free / $39–$213+/mo | $29–$249+/mo (no free plan) |
| Free Plan | Yes (35 sessions/day) | 30-day trial only |
| Heatmaps | Click, move, scroll maps | Click, move, scroll, confetti maps |
| Session Recordings | Excellent | Good |
| A/B Testing | No | Yes (built-in) |
| Surveys & Feedback | Yes (advanced, NPS) | Basic surveys |
| User Interviews | Yes (Hotjar Engage) | No |
| Best For | CRO teams, UX researchers | Marketers wanting heatmaps + testing |
Which do you use?
Who Should Choose What?
Choose Hotjar if:
You want a complete UX analytics suite, you need user surveys and NPS alongside heatmaps, you want user interview recruitment, or you want a free starting tier for small sites.
Choose Crazy Egg if:
You specifically need A/B testing alongside heatmaps in one tool, you are a marketer wanting to test page changes, you want the confetti map feature for per-source click analysis, or you prefer a simpler interface.
FAQ
Get our free SaaS Buyer's Guide (PDF)
Save hours of research. We cover pricing traps, hidden fees, and how to negotiate better deals.
Join 0 SaaS buyers. No spam, unsubscribe anytime.
Last updated: