Pipedrive vs Close (2026): Which Sales CRM Is Better?
By Alex Chen · นักวิเคราะห์ SaaS · อัพเดท เมษายน 9, 2026 · Based on hands-on testing
คำตอบใน 30 วินาที
Pick Close if your sales team lives on the phone and needs a built-in power dialer, call recording, SMS, and voicemail drop. Pick Pipedrive if you want a clean visual pipeline ในราคาที่ต่ำกว่า and your team relies more on email than calls. Close ชนะ 6-4 for calling-heavy ทีม because its communication tools are built right into the CRM — no add-ons needed.
คำตัดสินของเรา
Close
- Built-in power dialer + call recording
- SMS and voicemail drop included
- Fastest CRM for outbound reps
- $49/user/เดือน minimum
- Pipeline less visual than Pipedrive
- Fewer integrations
เจาะลึก: Close full analysis
ฟีเจอร์ ภาพรวม
Close is the CRM built specifically for outbound sales. Every plan รวม a power dialer, call recording, voicemail drop, and SMS — ฟีเจอร์ that competitors either charge extra for or don't offer at all. The interface is designed for speed, letting reps make 50+ calls per hour without leaving the CRM. With a 4.7/5 rating on G2, it has one of the highest satisfaction scores among sales CRMs.
ราคา Breakdown (April 2026)
| Plan | Price | Key ฟีเจอร์ | ผู้ชนะ |
|---|---|---|---|
| Startup | $49/user/เดือน | Power dialer, SMS, call recording, pipeline | |
| Professional | $99/user/เดือน | Multiple pipelines, sequences, custom fields | |
| Enterprise | $139/user/เดือน | Predictive dialer, custom roles, ขั้นสูง reporting |
Who Should เลือก Close?
- Outbound sales ทีม that make 20+ calls per day
- SDRs and BDRs who need a power dialer
- Startups with aggressive cold calling strategies
- Teams that want calling, email, and SMS in one CRM
Pipedrive
- Clean drag-and-drop pipeline
- $14/user/เดือน starting price
- 400+ integrations
- No built-in phone or dialer
- Calling ต้องการ add-ons
- Less suited for high-volume calling
เจาะลึก: Pipedrive full analysis
ฟีเจอร์ ภาพรวม
Pipedrive is a visual sales CRM trusted by over 100,000 companies. Its drag-and-drop pipeline is one of the cleanest in the industry, making deal management intuitive even for CRM newcomers. It รวม email tracking, meeting scheduling, and workflow automation. For calling, you will need a third-party integration like Aircall or JustCall.
ราคา Breakdown (April 2026)
| Plan | Price | Key ฟีเจอร์ |
|---|---|---|
| Essential | $14/user/เดือน | Visual pipeline, deal management, 3,000 deals |
| Advanced | $29/user/เดือน | Email sync, automations, scheduling |
| Professional | $49/user/เดือน | Multiple pipelines, custom fields, reporting |
| Power | $64/user/เดือน | Project management, phone support |
| Enterprise | $99/user/เดือน | Unlimited everything, security, dedicated support |
Who Should เลือก Pipedrive?
- Sales ทีม that prioritize visual deal management
- Budget-conscious ทีม wanting a solid CRM under $15/user
- Email-first sales ทีม that do not need built-in calling
- Small ธุรกิจ looking for an easy-to-learn CRM
Side-by-Side Comparison
| Category | Pipedrive | Close | ผู้ชนะ |
|---|---|---|---|
| Price | $14/user/เดือน | $49/user/เดือน | ✔ Pipedrive |
| Built-in Calling | Not included | Power dialer on all plans | ✔ Close |
| SMS | Via integrations | Built-in SMS | ✔ Close |
| Pipeline UX | Best visual drag-and-drop | Functional but less visual | ✔ Pipedrive |
| Outbound Speed | Average workflow | 50+ calls/hour with dialer | ✔ Close |
| การเชื่อมต่อ | 400+ integrations | 100+ integrations | ✔ Pipedrive |
| Email Sequences | Available on Advanced+ | Built-in on all plans | ✔ Close |
| Call Recording | Not included | Automatic on all plans | ✔ Close |
| Ease of Use | Very intuitive for any user | Easy for sales-focused users | ✔ Pipedrive |
| Voicemail Drop | Not available | Pre-recorded voicemail drop | ✔ Close |
Pipedrive ชนะ 4 · Close ชนะ 6 · Based on 2,800+ user reviews
Which do you use?
ใครควรเลือกอะไร?
เลือก Close if:
Your team makes 20+ calls per day and needs calling, SMS, and voicemail drop built into the CRM. The power dialer alone ช่วยประหยัด hours of manual dialing every week.
เลือก Pipedrive if:
You want a clean visual pipeline at a budget price and your sales process relies more on email outreach than phone calls. At $14/user/เดือน, it is hard to beat for deal management.
ควรหลีกเลี่ยงทั้งคู่ถ้า:
You need a full marketing + sales + service platform — HubSpot is a better ecosystem. Or if you are an enterprise team, Salesforce is the industry standard.
Best For Different Needs
Also ข้อเสียidered
We evaluated several other tools in this category before focusing on Pipedrive vs Close. Here are the runners-up and why they didn't make our final comparison:
คำถามที่พบบ่อย
ความเห็นบรรณาธิการ
Real talk: I've seen ทีม waste months debating Pipedrive vs Close. Both are good. Pick the one that feels right in the first 30 minutes of using it. Your gut is usually correct here.
Get our free SaaS Buyer's Guide (PDF)
Save hours of research. We cover pricing traps, hidden fees, and how to negotiate better deals.
Join 0 SaaS buyers. No spam, unsubscribe anytime.
Our วิธีการวิจัย
We evaluated Pipedrive and Close across 10 criteria: pricing, built-in calling, SMS, pipeline UX, outbound speed, integrations, email sequences, call recording, ease of use, and voicemail drop. Our team tested both with real sales เวิร์กโฟลว์ and analyzed 2,800+ user reviews. ราคา data is verified weekly.
Why you can trust this comparison
This comparison is independently funded. No vendor paid for placement or influenced our scores. Ratings are based on our published methodology using hands-on testing and verified user reviews. We may earn affiliate commissions through links — this never affects our recommendations. Read our full methodology →
Related Resources
Ready to choose?
Both offer ทดลองใช้ฟรีs. Set up a pipeline and make your first calls.
Data sources: Official ราคา pages, G2.com, Capterra.com. Prices and ratings verified April 2026. We update our top 50 comparisons monthly. Read our methodology
อัพเดทล่าสุด: . ราคา and ฟีเจอร์ are verified weekly via automated tracking.