HubSpot vs Freshsales (2026): Which CRM Is Better?
By Alex Chen · นักวิเคราะห์ SaaS · อัพเดท เมษายน 9, 2026 · Based on hands-on testing
คำตอบใน 30 วินาที
Pick HubSpot if you want a CRM that grows with your company and ให้บริการ marketing, sales, and service hubs all in one ecosystem. Pick Freshsales if your team mostly needs sales pipeline management with built-in phone and email at a fraction of the cost. HubSpot ชนะ 7-5 thanks to its broader feature set, massive integration library, and one of the best free CRM plans ในตลาด .
Verified Data (April 2026)
Freshsales Growth ($9/user/เดือน) is 55% cheaper than HubSpot Starter ($20/user/เดือน). Both have free CRM tiers. HubSpot is an ครบวงจร marketing, sales, and service platform. Freshsales is a focused sales CRM with built-in phone and email. HubSpot has a much larger ecosystem.
Sources: hubspot.com/pricing, freshworks.com/crm/sales/pricing, G2.com. Last verified April 2026.
คำตัดสินของเรา
HubSpot
- ฟรี CRM with up to 1M รายชื่อผู้ติดต่อ
- Full marketing + sales + service ecosystem
- 1,500+ integrations
- Paid plans get expensive fast
- No built-in phone on free plan
- Complex ราคา tiers
เจาะลึก: HubSpot full analysis
ฟีเจอร์ ภาพรวม
HubSpot is one of the most widely used CRM platforms with over 194,000 customers across 120 countries. The free CRM is genuinely ทรงพลัง — contact management, deal tracking, email tracking, meeting scheduling, and live chat. As you grow, you can add Marketing Hub, Sales Hub, Service Hub, and Operations Hub for a complete ธุรกิจ platform.
ราคา Breakdown (April 2026)
| Plan | Price | Key ฟีเจอร์ | ผู้ชนะ |
|---|---|---|---|
| ฟรี CRM | $0 | 1M รายชื่อผู้ติดต่อ, deals, email tracking, live chat | |
| Starter | $20/user/เดือน | 1,000 marketing รายชื่อผู้ติดต่อ, email automation | |
| Professional | $100/user/เดือน | 2,000 รายชื่อผู้ติดต่อ, full automation, sequences | |
| Enterprise | $150/user/เดือน | Advanced analytics, playbooks, hierarchical teams |
Who Should เลือก HubSpot?
- Companies that want marketing + sales + service in one platform
- Teams starting with a free CRM that can scale to enterprise
- Businesses that rely heavily on content marketing and inbound leads
- Organizations needing 1,500+ integrations
Freshsales
- $9/user/เดือน paid plan
- Built-in phone and email
- AI-powered lead scoring
- Smaller integration library
- Marketing ฟีเจอร์ are limited
- Less scalable than HubSpot
เจาะลึก: Freshsales full analysis
ฟีเจอร์ ภาพรวม
Freshsales (part of Freshworks) is a focused sales CRM with built-in phone, email, and AI-powered lead scoring. It is designed for small to mid-size sales ทีม that want to manage their pipeline without the complexity of larger platforms. The Freddy AI assistant helps prioritize leads and suggests next actions.
ราคา Breakdown (April 2026)
| Plan | Price | Key ฟีเจอร์ |
|---|---|---|
| ฟรี | $0 (3 users) | Contact management, built-in chat, phone |
| Growth | $9/user/เดือน | Visual pipeline, AI scoring, 2,000 bot sessions |
| Pro | $39/user/เดือน | Multiple pipelines, time-based workflows, AI insights |
| Enterprise | $59/user/เดือน | Custom modules, audit logs, dedicated account manager |
Who Should เลือก Freshsales?
- Small sales ทีม of 3-20 people
- Teams that make lots of calls and want built-in phone
- Budget-conscious ธุรกิจ wanting AI lead scoring
- Companies already using other Freshworks products
Side-by-Side Comparison
| Category | HubSpot | Freshsales | ผู้ชนะ |
|---|---|---|---|
| ฟรี Plan | 1M รายชื่อผู้ติดต่อ, deals, chat | 3 users, พื้นฐาน features | ✔ HubSpot |
| Paid Plan Price | $20/user/เดือน | $9/user/เดือน | ✔ Freshsales |
| Built-in Phone | Paid plans only | แผนฟรี รวม phone | ✔ Freshsales |
| Marketing Tools | Full marketing hub | Basic email campaigns | ✔ HubSpot |
| AI ฟีเจอร์ | AI assistant (beta) | Freddy AI lead scoring | ✔ Freshsales |
| การเชื่อมต่อ | 1,500+ native | 100+ integrations | ✔ HubSpot |
| Scalability | Startup to enterprise | Best for SMBs | ✔ HubSpot |
| Setup Speed | 1-2 days for full setup | Under 1 hour | ✔ Freshsales |
| Reporting | Advanced custom dashboards | Standard reports | ✔ HubSpot |
| Mobile App | Good mobile CRM | Excellent mobile with calling | ✔ Freshsales |
| Ecosystem | Marketing + Sales + Service | Sales focused | ✔ HubSpot |
| Community | Huge community + academy | Growing community | ✔ HubSpot |
HubSpot ชนะ 7 · Freshsales ชนะ 5 · Based on 12,600+ user reviews
Which do you use?
ใครควรเลือกอะไร?
เลือก HubSpot if:
You want a CRM that scales with your ธุรกิจ and เชื่อมต่อ marketing, sales, and service. The free plan is hard to beat, and the ecosystem means you will not outgrow it anytime soon.
เลือก Freshsales if:
You run a small sales team that needs built-in phone, AI lead scoring, and a simple pipeline at a low price. At $9/user/เดือน, it is one of the most ราคาจับต้องได้ full-featured sales CRMs available.
ควรหลีกเลี่ยงทั้งคู่ถ้า:
You need a CRM built specifically for outbound sales with power dialing — look at Close or Salesloft. Or if you need project management alongside CRM, Monday.com CRM may be a better fit.
Best For Different Needs
Also ข้อเสียidered
We evaluated several other tools in this category before focusing on HubSpot vs Freshsales. Here are the runners-up and why they didn't make our final comparison:
คำถามที่พบบ่อย
ความเห็นบรรณาธิการ
I've used both HubSpot and Freshsales extensively. HubSpot feels more polished out of the box, but Freshsales surprised me with how much it's improved recently. If I had to pick one today, I'd look at what my team is already using — switching มีค่าใช้จ่าย are real.
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Our วิธีการวิจัย
We evaluated HubSpot and Freshsales across 12 criteria: free plan, paid pricing, built-in phone, marketing tools, AI features, integrations, scalability, setup speed, reporting, mobile app, ecosystem, and community. Our team tested both with real ไปป์ไลน์การขาย and analyzed 12,600+ user reviews. ราคา data is verified weekly.
Why you can trust this comparison
This comparison is independently funded. No vendor paid for placement or influenced our scores. Ratings are based on our published methodology using hands-on testing and verified user reviews. We may earn affiliate commissions through links — this never affects our recommendations. Read our full methodology →
Related Resources
Ready to choose?
Both CRMs offer free plans. Set up a pipeline and add your first deals.
Data sources: Official ราคา pages, G2.com, Capterra.com. Prices and ratings verified April 2026. We update our top 50 comparisons monthly. Read our methodology
อัพเดทล่าสุด: . ราคา and ฟีเจอร์ are verified weekly via automated tracking.