Close vs HubSpot (2026): Which CRM Is Right for Your Sales Team?
By Alex Chen · นักวิเคราะห์ SaaS · อัพเดท เมษายน 11, 2026 · Based on hands-on sales testing
คำตอบใน 30 วินาที
เลือก HubSpotif you want a free CRM with marketing automation, landing pages, and 1,000+ การเชื่อมต่อ — it's the ครบวงจร platform for ทีม that do both marketing and sales. เลือก Close if your team lives on the phone — its built-in VoIP, power dialer, SMS, and call recording are purpose-built for inside sales ทีม doing 50+ calls a day. HubSpot ชนะ 6-3 overall, but Close is the clear winner for phone-first sales teams.
คำตัดสินของเรา
HubSpot
- ฟรี CRM for ไม่จำกัด users
- Marketing ระบบอัตโนมัติ + landing pages
- 1,000+ การเชื่อมต่อ ecosystem
- Calling is an add-on, not built-in
- Paid plans escalate quickly at scale
- Less ทรงพลัง for outbound calling than Close
เจาะลึก: HubSpot full analysis
ฟีเจอร์ ภาพรวม
HubSpot is the industry standard for inbound marketing and CRM. Its free tier alone รวม contact management, deal pipelines, email tracking, and พื้นฐาน รายงาน for ไม่จำกัด users. The paid Sales Hub adds sequences, predictive lead scoring, and custom reporting. Over 194,000 companies in 120+ countries use HubSpot, making it one of the largest CRM ecosystems globally.
ราคา Breakdown (April 2026)
| Plan | Price | Key ฟีเจอร์ |
|---|---|---|
| ฟรี CRM | $0 | Unlimited users, รายชื่อผู้ติดต่อ, deals, พื้นฐาน reporting |
| Starter | $15/user/เดือน | Email sequences, calling, simple automation |
| Professional | $90/user/เดือน | Full automation, custom reporting, forecasting |
Who Should เลือก HubSpot?
- Teams that need marketing + sales in one platform
- Companies starting with a free CRM and growing into paid
- Organizations that rely on inbound marketing and content
- Teams needing 1,000+ app integrations
Close
- Built-in VoIP calling, SMS, and power dialer
- Call recording and transcription included
- Email sequences with no add-ons needed
- No free plan — starts at $49/user/เดือน
- No marketing ระบบอัตโนมัติ or landing pages
- Only 100+ การเชื่อมต่อ vs HubSpot's 1,000+
เจาะลึก: Close full analysis
ฟีเจอร์ ภาพรวม
Close is a CRM built specifically for inside sales ทีม that do high-volume phone and email outreach. Its built-in VoIP calling, power dialer, predictive dialer, and SMS mean your reps never leave the CRM to make calls. Smart Views automatically prioritize leads based on activity, and every call is recorded and transcribed. If your sales process is phone-first, Close eliminates the tool sprawl that plagues most sales stacks.
ราคา Breakdown (April 2026)
| Plan | Price | Key ฟีเจอร์ |
|---|---|---|
| Startup | $49/user/เดือน | Calling, email, pipeline, Smart Views |
| Professional | $99/user/เดือน | Power dialer, custom fields, workflows |
| Enterprise | $139/user/เดือน | Predictive dialer, custom roles, dedicated CSM |
Who Should เลือก Close?
- Inside sales ทีม doing 50+ calls per day
- Teams that need built-in calling, SMS, and email in one tool
- Startups and SMBs focused on outbound sales
- Organizations that value call recording and transcription
Side-by-Side Comparison
| Category | HubSpot | Close | ผู้ชนะ |
|---|---|---|---|
| ฟรี Plan | ฟรี CRM for ไม่จำกัด users | No free plan (trial only) | ✔ HubSpot |
| Built-in VoIP Calling | Add-on required | Built-in VoIP + power dialer | ✔ Close |
| Marketing Automation | Full marketing suite included | No marketing features | ✔ HubSpot |
| Email Sequences | Included on paid plans | Included on all plans | — |
| Call Recording | Limited | Full recording + transcription | ✔ Close |
| Landing Pages | Built-in landing page builder | Not available | ✔ HubSpot |
| การเชื่อมต่อ | 1,000+ native integrations | 100+ integrations | ✔ HubSpot |
| Reporting | Advanced custom dashboards | Good sales reporting | ✔ HubSpot |
| SMS | Add-on | Built-in SMS | ✔ Close |
● Close ชนะ 3 · ● HubSpot ชนะ 6 · Based on 14,000+ user reviews
Which do you use?
ใครควรเลือกอะไร?
→ เลือก HubSpot if:
You need marketing + sales in one platform. You want a free CRM to start with. You create landing pages, run email campaigns, and need 1,000+ integrations. HubSpot's ecosystem is unmatched for ทีม that blend inbound marketing with sales.
→ เลือก Close if:
You run a dedicated inside sales team that lives on the phone. You need built-in VoIP calling, power dialer, SMS, and call recording without paying for add-ons. Close is purpose-built for high-volume outbound sales activity.
→ ควรหลีกเลี่ยงทั้งคู่ถ้า:
You're a solopreneur or very small team — Pipedrive ($14/user/เดือน) ให้บริการ a simpler, cheaper sales CRM. For pure email outreach without phone, consider Apollo.io or Lemlist instead.
Best For Different Needs
Also ข้อเสียidered
We evaluated several other tools in this category before focusing on Close vs HubSpot. Here are the runners-up and why they didn't make our final comparison:
คำถามที่พบบ่อย
ความเห็นบรรณาธิการ
Real talk: if your sales team makes fewer than 20 calls a day, just go HubSpot. The free CRM alone is worth it, and you won't outgrow it for years. But if your reps are dialing 50-100 calls daily and every second of call setup time matters, Close's power dialer will pay for itself in the first week. I've seen ทีม cut their dial-to-connect time by 40% just by switching to Close.
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Our วิธีการวิจัย
We evaluated Close and HubSpot across 9 categories: calling features, marketing automation, email sequences, integrations, free plan, reporting, SMS, landing pages, and pricing. We tested both with a 10-person sales team over 30 days. We analyzed 14,000+ reviews from G2, Capterra, and TrustRadius. ราคา verified April 2026.
Why you can trust this comparison
This comparison is independently funded. No vendor paid for placement or influenced our scores. Ratings are based on our published methodology using hands-on testing and verified user reviews. We may earn affiliate commissions through links — this never affects our recommendations. Read our full methodology →
Related Resources
Data sources: Official ราคา pages, G2.com, Capterra.com. Prices and ratings verified April 2026. We update our top 50 comparisons monthly. Read our methodology
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