Does Freshdesk Have SSO/SAML?

By ToolVS Research Team · Last checked April 1, 2026

✅

YES

Yes, Freshdesk supports SAML SSO on Pro and Enterprise plans.

What We Found

We checked this in April 2026 and here's what we found — Freshdesk supports SAML 2.0 SSO with identity providers like Okta, Azure AD, Google Workspace, and OneLogin on Pro and Enterprise plans. Agent and customer SSO can be configured separately.

Things to Know

⚠️ SSO requires Pro plan ($49/agent/month) or higher
⚠️ Not available on Free or Growth plans

Need SSO/SAML? These Tools Have It

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Try Freshdesk Yourself

See if sso/saml meets your needs. Most tools offer a free trial or free plan to get started.

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More About Freshdesk

Does Freshdesk have free plan?✅ YES Does Freshdesk have api access?✅ YES Does Freshdesk have mobile app?✅ YES Does Freshdesk have dark mode?❌ NO Does Freshdesk have ai features?✅ YES Does Freshdesk have automation?✅ YES

Frequently Asked Questions

Does Freshdesk have sso/saml on mobile?

Freshdesk offers sso/saml across platforms including mobile. However, the mobile experience may have some limitations compared to the desktop version. Check the mobile app for the latest capabilities.

Is sso/saml available on Freshdesk's free plan?

SSO/SAML is available in Freshdesk, though specific plan requirements may apply. Some features are limited to paid tiers. Check Freshdesk's pricing page for the most current plan details.

What are the best alternatives to Freshdesk for sso/saml?

For sso/saml, consider Zendesk. These tools offer this feature and may better suit your needs. Check our comparison pages for detailed side-by-side analysis.

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About this check: We verify feature availability by reviewing official documentation, testing the product directly, and monitoring changelog updates. Information was last verified on April 1, 2026. Features and pricing may have changed since our last check.Our methodology →